"We're not going to give up on them and I hope they won't give up on us."
Many of the young people tutored by Anna Tuhey from youth homelessness charity Llamau are from difficult backgrounds.
Not all are homeless but some have a history of substance misuse, mental health problems, behavioural disorders or have been in trouble with the police.
All have struggled in other types of education but are signed up to the charity's Learning 4 Life courses which are now having to be run from a distance as a result of the pandemic.
Trying to keep the contact and learning - literacy, numeracy and life skills - going in view of the barriers these 16 to 24-year-olds already face is "extremely challenging".
But the costs of not doing so are potentially significant for their life chances.